Terms of service

1. Terms of Service

Last Updated: [June 2026]

Overview

This website is operated by North Aura Collective. Throughout the site, the terms “we”, “us” and “our” refer to North Aura Collective. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a digital product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Section 1 - Digital Products & Single-User License

By purchasing digital goods (including but not limited to PDFs, clinical guides, templates, and phrase banks) from North Aura Collective, you are granted a non-exclusive, non-transferable, revocable, single-user personal license for the files.

  • Prohibited Use: You agree that you will not copy, redistribute, share, resell, modify, or exploit our digital assets. Uploading these files to shared digital environments—including but not limited to cohort group chats, university drives, shared hospital/unit servers, or public forums—is strictly prohibited and constitutes a breach of copyright law.

  • Download Boundaries: To preserve server security and deter piracy, automated download limits are enforced on all digital items.

Section 2 - Accuracy of Clinical Content & Medical Disclaimer

The digital resources provided by North Aura Collective are created for educational and reference purposes only for nursing students, psychiatric nurses, and healthcare professionals.

  • Not Medical Advice: The content within our guides does not constitute medical advice, legal charting advice, or formal clinical mandates.

  • Local Protocols: Healthcare protocols, medication monitoring guidelines (such as Clozapine criteria), and documentation expectations vary widely by jurisdiction, health authority, and facility policy. It remains the sole responsibility of the practicing professional to cross-reference our resources with their specific local institutional guidelines before delivering patient care. North Aura Collective holds no liability for clinical outcomes, charting omissions, or professional practice discrepancies.

Section 3 - Billing and Account Security

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Our storefront is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our digital products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application behind a secure firewall.

Section 4 - Intellectual Property

All content included on this site and within our digital downloads—such as text, graphics, logos, images, design layouts, and digital compilations—is the exclusive property of North Aura Collective and is protected by international copyright, trademark, and intellectual property laws.

Section 5 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Alberta, Canada.

2. Privacy Policy

Last Updated: [June 2026]

North Aura Collective is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from northauracollection.com.

Section 1 - Personal Information We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identifiers: Your name, billing address, email address, and phone number.

  • Payment Information: Payment details are processed securely via Shopify Payments and encrypted using secure socket layer technology (SSL). We do not store or have access to your full credit card details.

  • Device Information: When you access the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Section 2 - How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

  • Processing your payment information.

  • Automating the immediate delivery of your secure digital download email links.

  • Providing you with invoices and/or order confirmations.

  • Communicating with you directly if a digital file fails to deliver or if you request technical support.

  • If you explicitly opt-in to our email newsletter, we may send you occasional marketing updates regarding new nursing guide drops or flash sales. You can unsubscribe at any time.

Section 3 - Sharing Your Personal Information

We share your Personal Information with trusted third-party processors only to help us run our store as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Compliance: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Section 4 - Data Retention

When you place an order through the Site, we will maintain your Order Information for our internal accounting records unless and until you ask us to delete this information. Your purchased digital files will remain securely tied to your order history should you lose access and require a download link reset.

Section 5 - Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at NorthAuracollectiveofficial@gmail.com

North Aura Collective